FREQUENTLY ASKED QUESTIONS

This section contains answers to questions that are frequently asked by both first time participants and those that have been in the sport of triathlon for a while.

Click the questions below to reveal the answers to the FAQs.

Please make sure you read through all the FAQs prior to sending questions.  You can also use the search below to find the information you're looking for. 


REGISTRATION

+ What's included in my child's registration?

See the Registration page for details.

+ Can I select long or short course for my child?

No. Because this is a USA Triathlon-sanctioned event we have to abide by their youth rules which means all children are automatically assigned to a race distance based on their USAT age. Short course participants must have a USAT age of 6-10 years old while long course participants must have a USAT age of 11-15 years old.

+ What is my child's USAT age?

USA Triathlon calculates age groups based on your child's age as of 12/31 the year of the event.

+ Why do I have to have a USAT membership?

All participants are required to have a USAT membership. Youth annual memberships are $10 and can be used for any USAT-sanctioned event for an entire year, 12 months from when you purchased your membership.

+ What is registration insurance?

Registration insurance is offered through a third party provider, Allianz, and must be purchased at the time of registration. The insurance covers your registration fees if you are unable to attend the event for a variety of reason. To make a claim you must follow the directions sent to you be Allianz.

+ What is covered by registration insurance?

Please visit the Allianz coverage page for details.

+ I need to claim my registration insurance. How do I do that?

Please follow the instructions sent by Allianz in your insurance confirmation email (separate from your event registration confirmation email). We cannot process any claims or answer any specific questions about registration insurance. It is all handled through Allianz.


PACKET PICKUP (PPU)

+ When is packet pickup (PPU)?

See the Packet Pickup page for details. Packets cannot be picked up before or after the times listed on this page unless you've purchased race morning packet pickup. If you arrive early to packet pickup we WILL NOT be able to provide your child's packet until the designated start time.

+ Can I pick up my child's packet on race morning?

Limited spots for race morning packet pickup is available for purchase. Only those that have purchased race morning packet pickup will be allowed to pick up on race morning, all others must be picked up at one of the scheduled packet pickups.

+ I can't make PPU, what do i do?

You’ll need to purchase race morning packet pickup.

+ Can a friend or family member pick up my packet?

No. Per USA Triathlon rules, only legal guardians of a minor 17 years or younger may pick up a packet for a registered participant. You must show legal photo ID. See Packet Pickup page for details.

+ Do I need to bring my child's USAT card?

No, our registration system automatically handles USAT membership verification.

+ What comes in my child's packet?

See Packet Pickup page for details.

+ What if I get home and am missing something?

Please use the contact form on our Packet Pickup page to get in touch with our Packet Pickup Coordinator.

+ Where do I put all these stickers & tattoos?

Please see our Race Number Placement diagram for details.

+ How to I put the timing chip on the strap?

Please see our Timing Chip diagram for details.

+ Can I change my child's shirt size at PPU?

No. We order all the items in advance and base our orders off your selection during registration, changes made at packet pickup may result in someone else not receiving what they ordered. If you wish to exchange an item, you may try to do so after the event at the volunteer check-in tent if we have leftover items.

+ Where can I find race morning PPU info?

Race morning packet pickup info can be found on the Packet Pickup page.

+ If I purchased race morning PPU can I still get my child's packet during normal PPU times?

Yes. You can pick up your packet anytime. Please make sure you let the crew know that you had purchased race morning packet pickup because they may have already pulled those aside. If you decided to pick up your child’s packet early, there are no refunds for the race morning packet pickup fee.


RACE DAY

+ What is the race day schedule?

See the Schedule of Events page for details.

+ Where do I park?

We have secured the Typhoon Texas Waterpark parking lot for all event parking. Overflow parking will be available at the Katy Mills Mall outside Bass Pro Shop. There is absolutely no parking allowed near the transition area due to the course being closed off to vehicular traffic.

+ Where should I go when we arrive?

Once you park at Typhoon Texas Waterpark take your bike and other equipment directly to the transition area in the Katy Mills parking lot, see Course Map for details.

+ Can I go into transition and help my child?

One parent will be allowed to enter transition with their child to help setup the transition area. Once transition closes before the start of the race, no parents will be allowed into the transition area until after the race. NO PARENTS ARE ALLOWED IN TRANSITION DURING THE RACE.

+ How deep is the lazy river?

The lazy river at Typhoon Texas is between 30"-40" deep and approximately 12' wide.

+ How safe is the course?

We take your child's safety very seriously and our goal is for everyone to have a great time while maintaining a healthy and safe environment. We are known for going above and beyond what is required by certification and sanctioning organizations at our events. To ensure a safe course for everyone please make sure you always pay attention to where you are walking and always listen to instructions provided by course officials, race staff, volunteers, and event security. EVEN IF THE RATIONALE FOR THE INSTRUCTIONS IS NOT IMMEDIATELY APPARENT TO YOU, OUR CREW MAINTAINS A TOP-LEVEL VIEW OF THE EVENT AS A WHOLE SO WE CAN MAINTAIN COURSE SAFETY.

Our safety and course crew includes:

  • 5 certified medical professionals with a minimum of EMT certification
  • 5-10 lifeguards provided by Typhoon Texas Waterpark
  • 2 SAG (Support And Gear) vehicles provide by Handlebar Cyclery
  • Certified bike mechanics provided by Handlebar Cyclery
  • 6 course marshals who will be reporting to 1 USA Triathlon head official
  • Nearly 20 race crew coordinators overseeing various aspects of the race site
  • Over 100 volunteers stationed at strategic point on the course and throughout the race site.

+ When can I get my child's bike after the race?

Transition will be opening as soon as the last cyclist has exited transition and started their run. The child will need to be present so we can verify race and bike numbers.

+ Will you watch my child's bike while we're in the park?

Starting with early bike check-in we will be security to watch over your child's bike until the race ends. Once the race ends you MUST pick up your child's bike prior to enjoying the waterpark. By 10:30am all bikes must be out of the transition area. Security cannot be guaranteed beyond that time.


EQUIPMENT & GEAR

+ What swim gear will my child need?

Your child will need goggles and the provided swim cap.

+ What bike gear will my child need?

You child will need a bike, helmet, and shoes.

+ What run gear will my child need?

You child will need running shoes and we'd recommend a race belt to hold their run number.

+ Can my child wear floaties or other floatation device during the swim?

No. Per USAT rules, no floatation devices, gloves, or shoes are allowed during the swim.

+ Do I need to buy special clothes for the race?

No. Many athletes will wear normal play items while participating. Please keep in mind that there is no place to completely change clothes so they should be able to wear the items through all three events; swim, bike, and run.

+ Do I need to buy a special bike?

No. Your child's normal bike will work just fine.

+ Can my child use training wheels during the bike?

No. Training wheels are not allowed per USAT rules. Any bikes with training wheels will have to have them removed prior to being allowed into transition.

+ Can my child use aerobars during the bike?

No. Aerobars are not allowed in youth events per USAT rules. Any bikes with aerobars will have to have them removed prior to being allowed into transition.

+ Can my child use disc wheels during the bike?

No. Disc wheels are not allowed in youth events per USAT rules. Disc wheels will have to be removed prior to being allowed into transition.

+ Can my child run barefoot?

No, shoes must be worn on the bike and the run for your child's safety and per USAT rules.


EARLY BIKE CHECK-IN

+ What's early bike check-in?

Early bike check-in is where we allow kids to bring their bikes to the transition area the day before the race at designated times. We will have overnight security to watch the bikes and gear. Please see the Schedule of Events for times and locations.

+ Can we set up our transition area during early bike check-in?

No, only bikes will be allowed into the transition area during early bike check-in.

+ Will there be anyone to help me find my transition spot?

Yes, we will have staff on-hand to inspect your child’s bike and provide any assistance needed.

+ Inspection? What will be inspected?

We'll be making sure the bike has functional brakes and meet the event rules regarding no training wheels, aerobars, or disc wheels. We'll also be checking to make sure barend plugs are installed.


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